Returns & Exchanges
Easy returns within 30 days of purchase
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days for a full refund.
Return Requirements
- • Items must be in original condition
- • Original packaging and tags required
- • Return within 30 days of delivery
- • Proof of purchase required
How to Return
1
Start Your Return
Log into your account and select the order you want to return
2
Print Return Label
We'll email you a prepaid return shipping label
3
Ship Your Return
Package your items and drop them off at any shipping location
Exchanges
Need a different size or color? We make exchanges easy and free within 30 days.
Exchange Process
- • Free exchanges within 30 days
- • Same item, different size/color only
- • Subject to availability
- • Original condition required
Refund Timeline
Once we receive your return, we'll process your refund within 3-5 business days.
Refund Methods
- • Original payment method: 3-5 business days
- • Store credit: Instant
- • Gift card purchases: Store credit only
Need Help?
Our customer service team is here to help with any return questions.
Contact Support
Email: info@lvslevels.com